Reference

How baabu88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad or Rocket, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment contextYour right to request deletionBangladesh-eligible regions
baabu88 How baabu88 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across account records and payment logs — your bKash, Nagad, and Rocket wallet references are never stored in plain text. Sessions time out after a period of inactivity, and any new login from an unrecognised device triggers a one-time PIN check to your registered number. We keep your data only as long as your account is active or as required by applicable rules in eligible regions.

Encrypted Payment Logs

Every bKash, Nagad, and Rocket transaction reference is stored with encryption. Only an active, verified session can read your payment history — no plain-text logs are kept.

Session and Cookie Control

We use session cookies to keep you logged in across browser tabs. You can clear them from your device settings at any time, and we will not rebuild them without a fresh login.

Device Login Alerts

A new device or browser triggers a PIN sent to your registered mobile number. This stops unauthorised access even if your password is compromised elsewhere.

Data Retention and Deletion

We hold account data while your account remains open. Once you close your account and any outstanding balance is settled, you can request full deletion through Account Settings.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to know exactly what data we hold on your account, ask for a correction, or request that we delete your information, our support team handles privacy requests directly. Reach out through any of the channels below — include your registered contact number and the wallet type (bKash, Nagad, or Rocket) linked to your account so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Mention 'privacy request' and we will route you to the right team without delays.

Email Support

Send your request to our support address listed in the account help section. Include your registered number and wallet type for faster handling.

Account Help Page

Log in, go to Account Settings, and select 'Data and Privacy'. You can download your data summary or submit a deletion request from there directly.

Common Questions About Your Privacy on baabu88

These are the privacy questions we hear most often. If yours is not covered here, reach us via live chat or the Account Settings page.

We collect your name, mobile number, and the wallet type you link — bKash, Nagad, or Rocket. We also log device identifiers and session data to secure your account.

No. Your wallet reference is stored encrypted and used only to process your own deposits and withdrawals. We do not share payment identifiers with third parties.

Log in, go to Account Settings, and select 'Data and Privacy'. You can request a summary there, or contact support via live chat with your registered number handy.

Yes. Once your account balance is settled and the account is closed, submit a deletion request through Account Settings or email support. We process it in line with applicable regional rules.

We use session cookies to keep you logged in and remember your device. You can clear them from your browser or app settings at any time — clearing them will require a fresh login next visit.

Reach our support team via live chat or the email address in the Account Help section. Mention 'privacy complaint' so we route your message to the right team without delay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.